ZIZO Connect
ZIZO Connect help
ZIZO Connect is the free app for ZIZO TYME smartwatches. Pair your watch, sync it, and see your steps, heart rate and more on your phone.
Which watches work?
- ZIZO TYME Elite 2
- ZIZO TYME Flex (2025)
Other ZIZO watches aren’t supported by ZIZO Connect yet. Keep using the app named in their quick guide for now.
You need an iPhone with iOS 26 or later and Bluetooth on.
Set up your watch
- Charge your watch and turn it on.
- Open ZIZO Connect and tap Add a device.
- Hold your watch near your phone. When ZIZO shows your watch, tap Set Up.
- Allow Bluetooth when your iPhone asks, then tap Pair on the iPhone’s pairing prompt.
- ZIZO shows what your watch adds. Tap Start first sync and keep ZIZO open, with your watch close, until it finishes.
Used another app with this watch? Remove that app from your phone first. A watch talks to one app at a time.
Your data
- Syncing: ZIZO syncs when you open it, and keeps syncing in the background while your watch is in range. Your iPhone decides when background syncs run, and it may skip them in Low Power Mode, with Background App Refresh off, or after you close ZIZO from the app switcher. Open ZIZO to sync right away.
- History: your phone keeps about a year of what your watch syncs. Activity shows by day, week, month, 6 months and year; heart rate and blood oxygen by day, week and month. Your watch itself holds only a few days, so sync at least every few days.
- Live heart rate: shows while your watch is taking a reading. Start a heart rate reading on the watch.
- Blood Pressure Trends: your watch’s estimates over time, from its sensors. They are not medical readings: read the trend, not one reading. For a reading you rely on, use a blood pressure cuff, and talk to your doctor about your blood pressure.
- Blood oxygen: spot readings, also estimates from the watch’s sensors, not medical readings.
Apple Health
In ZIZO, open Settings › Health and turn on what you want to share: Steps and Distance, Heart Rate, or both. Your iPhone asks for permission once for each. Turning one on also shares the history already on your phone. To stop, turn it off in ZIZO or in the Health app. ZIZO never adds blood pressure estimates, blood oxygen or calories to Apple Health, and it doesn’t read anything you or other apps put there.
Your watch, from your phone
On your watch’s page in Devices, you can:
- change your step goal;
- switch the clock between 12-hour and 24-hour;
- use Find My Watch to make it buzz;
- see its connection, battery and software version.
Something not working?
| If… | Try this |
|---|---|
| ZIZO doesn’t find your watch | Make sure Bluetooth is on and the watch is charged and close. Close any other watch app on the phone, then tap Look again |
| The pairing prompt never appeared, or you declined it | Tap Try again. If the watch was paired before, forget it in iPhone Settings › Bluetooth first |
| ZIZO says “Not connected” | Bring the watch close and tap Reconnect on its page |
| Steps or heart rate look out of date | Open ZIZO with the watch nearby, or tap Sync Now on its page |
| You see watches marked “Demo” | Those are demo watches. Remove them in Settings › Demo |
| Apple Health shows nothing | Check that the kind is on in Settings › Health and allowed in the Health app (your profile › Apps › ZIZO) |
Remove a watch
Open the watch’s page and tap Remove device. Its history stays on your phone and comes back if you add the same watch again. To delete everything, delete the app.
Warranty
ZIZO watches come with a 1-year ZIZO manufacturer warranty. Details: https://www.zizowireless.com/pages/warranty
Contact us
Email info@zizowireless.com. Include your watch model and your iPhone model.
Privacy
Your watch’s data stays on your phone. No ads, no tracking. Read the privacy policy: https://www.zizowireless.com/app/privacy
ZIZO TYME Health Monitoring is to be used for informational purposes only. Device is not designed to detect heart attacks or replace regular visits to your healthcare provider.
ZIZO, a Balaji Brands company.