ZIZO Connect
ZIZO Connect privacy policy
Effective
ZIZO Connect is the app for ZIZO smartwatches. It is published by Balaji Trading, Inc. (“Balaji”, “we”). ZIZO is a Balaji Brands company. This policy explains what the app does with your information. In short, your watch’s data stays on your phone. The app has no account and no ads, and it doesn’t send your data to us or to anyone else.
What the app handles, and where it stays
- What your watch measures. When you pair a watch, the app reads what it measured: steps, distance, calories, heart rate, blood oxygen and blood pressure estimates. The app stores this history on your phone, inside the app’s own storage, so it can show your charts. The history is protected while your phone is locked until you first unlock it after a restart, and it is excluded from iCloud and device backups. The app keeps about the last 400 days.
- Your watch itself. The app stores the watch’s model, color, nickname, software version, battery level, serial number and Bluetooth identifier, so it can reconnect to the watch and keep its history together.
- Your settings, such as units and your step goal, are kept on your phone. The step goal and the clock format are also written to your watch when you change them.
- Bluetooth is used only to find, pair with and sync your own watch. The app doesn’t use Bluetooth to find your location, and it doesn’t scan for devices while it is in the background.
What we receive
Nothing. The app makes no network connections. We don’t collect, receive, sell or share your personal information or your health information, and we can’t see your data. There is no account, no analytics, no advertising and no tracking, and the app contains no third-party code that collects data.
Apple Health (iPhone)
Sharing with Apple Health is off until you turn it on in Settings › Health. There are two choices: steps and distance together, and heart rate. The app writes only what you turn on, and turning one on also writes the history already on your phone. It never writes blood pressure estimates, blood oxygen or calories. It doesn’t read anything you or other apps put into Apple Health: it only looks up the samples it wrote itself, so it never adds the same reading twice. Data in Apple Health is managed by Apple Health, under your control and Apple’s privacy terms. You can turn sharing off, or delete the data, in the Health app at any time. We never use Health data for advertising, marketing or data mining.
Android
On Android, the app follows the same rules: data stays on your phone, nothing is sent to us. When the Android app supports Health Connect, sharing will be off until you turn it on, it will be chosen one kind at a time, and it will never include blood pressure estimates.
Your choices
- Remove a watch in the app to stop syncing it. Its history stays on your phone, and it comes back if you add the same watch again.
- Delete everything by deleting the app. This removes the app’s stored history and settings from your phone. Data you shared with Apple Health stays in Apple Health until you delete it there.
- Bluetooth and Apple Health access can be turned off at any time in your phone’s settings.
Health information
ZIZO TYME Health Monitoring is to be used for informational purposes only. Device is not designed to detect heart attacks or replace regular visits to your healthcare provider. ZIZO Connect and ZIZO watches are not medical devices.
Children
The app isn’t directed to children under 13, and we don’t knowingly collect information from anyone. As described above, the app doesn’t send information to us at all.
Your privacy rights
Depending on where you live (for example California under the CCPA/CPRA), you may have rights to know about, access, correct or delete personal information a business holds about you, and to opt out of its sale or sharing. ZIZO Connect doesn’t send us personal information, so we hold none from the app. We don’t sell or share personal information. To ask a question or make a request, contact us below.
Changes
If the app’s data practices change, for example if accounts, backup or new features arrive, we will update this policy and its effective date before that version of the app is released.
Contact
Balaji Trading, Inc. · 4850 Eucalyptus Ave, Chino, CA 91710, United States
Email: info@zizowireless.com
Web: https://www.zizowireless.com/app/support