Returns & Exchange


30-Day Money Back Guarantee!

We stand by our products and offer unrivaled service. If there is any reason you want to return/exchange the product just send it back to us and we will refund your money. No questions asked! 

*You can receive your refund in the form of store credit or in the form of your original payment method.

*No S&H fee

Restocking Fee: A small restocking fee of 10% of the total price paid will apply. The fee is necessary because we thoroughly inspect all returns and make sure the product and packaging are in optimal conditions to be re-sold. We wouldn't want any of our customers to receive a partially opened or slightly damaged product.

Refund Time frame: ´╗┐Your refund will be processed 4-7 days after receiving the returned product.


Process applies for refunds & exchanges

  1. Submit a Return request here: Request An RMA   
  2. Include your ORDER ID in the subject.
  3. Provide reason for return. 
  4. Our Returns Team will review your request. You will receive a notice regarding the status of your return.
  5. Once the RMA request is approved, it is your responsibility to create a shipping label and ship the product to the address below for a full product refund or exchange. In the package, include a note with your Order ID number purchased from Cell Case Depot.

If you have any issues or simply need assistance with your return, please email us at


Cell Case Depot
4850 Eucalyptus Ave.
Chino, California


  • Must include a valid purchase order number from Purchases made outside of must contact respective seller for returns.
  • Returned products must be in their original packaging without any missing contents.
  • Returned products not in their original packaging with missing contents are subject to a minimum $5 USD restocking fee.
  • Return shipping is at buyer's cost unless stated otherwise by our support team.
  • For international orders the S&H fee will be deducted.

*Recommended: We suggest adding a tracking number/delivery confirmation on returned packages to ensure your return is received. Cell Case Depot┬« is not liable for lost or stolen return packages during transit/delivery *Please Note: All Sale and Promotional Items are not eligible for Returns, Exchanges, or Warranties.

*Bundle Returns/Refunds: To receive a refund, you must return all items within the bundle. Whatever discounted bundled items are not returned, will convert into a full price purchase and the order will be refunded accordingly.